1. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Only with your permission, and expressly signing up to receive correspondence from us, we may send you emails about our new products, up and coming exhibitions and other updates.

2. CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, by inviting you to sign up to receive our Journal/e-newsletter, we will either ask you directly for your express consent or provide you with an opportunity to say no. 

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@livboyle.com

You may also use the opt-out or unsubscribe link that will always be included in our Journal/e-newsletter. 

3. EMAILS

Below we have outlined the different types of email you may receive from us;

3a. ABANDONED SHOPPING CARTS: 

You’ll receive an automated email within 24 hours after you abandon your shopping cart if all of the following occur:

1. You enter your email address at checkout or are logged into your Customer Account.

2. You add a product that is in stock to your shopping cart.

3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase if you wish to do so.

3b. MARKETING EMAILS: 

We may share your contact information with Squarespace, our email marketing providers, so they can send these emails on our behalf.

3c. ORDERS & ACCOUNT EMAILS:  

We may email you with messages about your order or account activity. For example, we may email you to tell you that; you’ve created a Customer Account, your Customer Account password has been reset or updated, you’ve made a purchase and your payment has been processed or that your order has shipped. 

It’s not possible to unsubscribe from these messages as they are an integral part of the communication in relation to account transactions made with our online store. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

4. FONTS:

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers, where the font files are stored, may receive personal information about you, including information about your browser, network, or device, your IP address.

5. DATA

5a. CUSTOMER DATA

When you buy something on this website, we may collect personal information from you to fulfil the order, such as your billing and shipping address, details relating to your purchase (for example, your ring size), email address, name and phone number.

We share this information with Squarespace, our online store hosting provider so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

5b. VISITOR DATA

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including; information about your browser, network and device, web pages that directed you to this website, your IP address.

Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

5c. CUSTOMER ACCOUNTS

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your billing and shipping address(es), details about your orders (for example, the ring size you purchased), email address, name, phone number.

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

6. DISCLOSURE 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

7. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

8. LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

9. SECURITY

9a. DATA SECURITY:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. You can learn more about the data protection measures employed by Squarespace here.

9b. PAYMENT SECURITY

All purchases made through our online store are processed by Paypal.

PayPal is PCI compliant and our use of the Paypal platform ensures we comply with the stringent PCI compliance requirements for data protection both when processing payments and storing financial data through our selected e-commerce platform.

Paypal holds certification under many programs and standards, including the Visa Cardholder Information Security Program, Mastercard Site Data Protection Program and the American Institute of Certified Public Accountant’s Statement on Standards for Attestation Engagements No. 18 SOC 1.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. 

10. COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

11. ANALYTICS

This website collects personal data to power our site analytics, including; information about your browser, network, and device, web pages that directed you to this website, your IP address.

This information may also include details about your use of this website, including; clicks, internal links, pages visited, scrolling, searches, timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

12. AGE OF CONSENT 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@livboyle.com